Top Ten Frequently Asked Questions

  1. How does the California Dream Act affect my eligibility for financial aid?

  2. How can I appeal for a re-evaluation of my eligibility for financial aid if my family financial circumstances have changed?

  3. I am thinking of withdrawing during a quarter, how will this affect my financial aid?

  4. How can I estimate my financial aid refund for next quarter?

  5. Why do I have an amount owing on MyUCSC I thought I had financial aid?

  6. How will I receive my financial aid?

  7. I have applied for a Parent Loan, how will I know when it has been processed? 

  8. Can I still apply for a Federal Direct Parent Loan?

  9. I have been offered financial aid but I submitted a letter with more information, has my letter been taken into consideration? 

  10. Why is there is still a request on my To Do List, I have turned all my documents in?


How can I estimate my financial aid refund for next quarter?

Use the payment estimator available on MyUCSC to calculate how much your refund will be.  You will need to subtract amounts you currently owe for miscellaneous charges.


Why do I have an amount owing on MyUCSC, I thought I had financial aid? 

Green checkmark

Financial aid you accepted does not credit your student account until a few days before the start of the quarter.  It shows as "anticipated aid"on the first bill for each quarter.  To find out what you owe, subtract the anticipated aid from the amount due on your bill to figure out how much you need to pay.  Or, use the "Payment Estimator" on MyUCSC to do the calculation for you (be sure to update the housing charges in the Estimator match the charges on your bill).


How will I receive my financial aid?

Clipart of bag of moneyMost aid is paid into your student account each quarter and will pay charges such as tuition, fees, and on-campus housing.  Any aid remaining after your bill has been paid comes to you in the form of a check or direct deposit.  If you have a Work Study job, your monthly paychecks are mailed out or deposited to your bank account directly.  See also Receiving Financial Aid and Scholarships



I have applied for a Parent Loan, how will I know when it has been processed? 

There are 2 ways to know if an approved PLUS request has been processed by our office: 

  1. When the name of the award on your aid offer changes from "Parent Loan Option-Apply Online" to "Federal Direct Parent Loan"

  2. When the PLUS request is received, it will be posted on the student's To Do List as "received".  When it is processed, it will disappear from theTo Do List.


Can I still apply for a Federal Direct Parent Loan (PLUS)?sign in

Parents can submit a PLUS request any time during the year at studentloans.gov using their FAFSA PIN.  To receive PLUS funds in time for the start of fall quarter, PLUS requests should be submitted by August 1.  Approved PLUS requests are processed in date order. 

If a request is submitted after August 1, you may need to make the fall payment and be reimbursed when  PLUS funds are disbursed.


I have been offered financial aid for 2013-2014 but I submitted a letter with more information, has my letter been taken into consideration?letter

Letters you submit will be posted as "received" on the student's To Do List.  When the letters have been reviewed, they will disappear from the To Do List.  The adviser will contact you if additional information is needed. 

The response time for letters received in summer is generally several months.  Due to the high volume of aid applications for fall, our first priority is to post an aid offer for every application we receive.  Letters we receive after an aid offer has been posted, are reviewed after each student has an aid offer. 


Why is there is still a request on my To Do List, I have turned all my documents in?

If there is a request on your To Do List it might be for a couple of reasons:question

  1. You submitted the documents but you did not complete every question on the document - you left blanks.  In this case a new To Do List message will indicate that your document was incomplete and must be resubmitted. 

  2. You submitted all your documents but they are still showing as "required" on your To Do List. 

    1. Due to the very high volume of documents we receive in June, this is common - it takes several weeks to get every document posted (when complete, the document disappears from your To Do List).

    2. In late summer - you should call our office.  Documents we receive are generally posted within a few days of receipt.  It is possible we did not receive the documents.