Fall Quarter FAQ's


Why do I have a bill posted on MyUCSC, I thought I had financial aid? 

Financial aid you accepted does not credit your student account until a few days before the start of the quarter.  It shows as "anticipated aid" on the first bill for each quarter. To find out what you owe, subtract the anticipated aid from the amount due on your bill to figure out how much you need to pay. Or, use the "Payment Estimator" on MyUCSC to do the calculation for you (be sure to update the housing charges in the Estimator match the charges on your bill).


How will I receive my financial aid?

Most aid is paid into your student account each quarter and will pay charges such as tuition, fees, and on-campus housing. Any aid remaining after your bill has been paid comes to you in the form of a check or direct deposit. If you have a Work Study job, your monthly paychecks are mailed out or deposited to your bank account directly. See also Receiving Financial Aid and Scholarships


When are funds disbursed?

Your financial aid will be applied to your bill on September 16 granted that you’ve completed all requirements listed on your MyUCSC. For your aid to disburse, you must be enrolled in 6 credits or more for undergraduates and 5 credits for graduate students. You can find additional information on disbursement dates at http://financialaid.ucsc.edu/next-steps/receive.html.


Why is there is still a request on my To Do List, I have turned all my documents in?

If there is a request on your To Do List it might be for a couple of reasons:

  1. You submitted the documents, but you did not complete every question on the document or you left blanks.  In this case, a new To Do List message will indicate that your document was incomplete and must be resubmitted. 

  2. You submitted all your documents but they are still showing as "required" on your To Do List. 

Due to the very high volume of documents we receive in June, this is common - it takes several weeks to get every document posted (when complete, the document disappears from your To Do List).

In late summer - you should call our office. Documents we receive are generally posted within a few days of receipt.  It is possible we did not receive the documents.


My family’s financial circumstances have changed since we applied for aid. Can UCSC take these changes into consideration?

If you or your parent(s) financial situation changed after you applied, or at any time during the academic year, you may submit a letter explaining your special circumstances along with supporting documentation, to UCSC Financial Aid and Scholarships. For more information on our appeal process click here.


I have been offered financial aid for 2015-2016, but I submitted a letter with more information, has my letter been taken into consideration?

Letters you submit will be posted as "received" on the student's To Do List. When the letters have been reviewed, they will disappear from the To Do List. The adviser will contact you if additional information is needed. 

The response time for letters received in summer is generally several months. Due to the high volume of aid applications for fall, our first priority is to post an aid offer for every application we receive. Letters we receive after an aid offer has been posted, will be reviewed after all applicants have received their award letters.


I am expecting to receive outside assistance (scholarships, ect.). How will this affect my financial aid?

Because your award meets 100% of your cost of attendance, the receipt of aid from outside sources will require an adjustment to your financial aid package. In order that these awards can help a student as much as possible, it is our policy to replace a student’s need-based loans and work-study first. If the amount of outside aid received exceeds the amount of loan and work in your package, grants are then reduced.


If I do not accept my loan now, can I accept it at a later date?

Yes, you can accept direct loans at a later date; however, Perkins loan funds may not be available after October 1st, so please keep that in mind.


I have applied for a Parent Loan, how will I know when it has been processed?
There are 2 ways to know if an approved PLUS request has been processed by our office: 

  1. When the name of the award on your aid offer changes from "Parent Loan Option-Apply Online" to "Federal Direct Parent Loan"

  2. When the PLUS request is received, it will be posted on the student's To Do List as "received.”  When it is processed, it will disappear from theTo Do List.


Can I still apply for a Federal Direct Parent Loan (PLUS)?

Parents can submit a PLUS Loan request any time during the year at studentloans.gov using their FAFSA PIN. To receive PLUS funds in time for the start of fall quarter, PLUS requests should be submitted by August 1. Approved PLUS requests are processed in date order. If a request is submitted after August 1, you may need to make the Fall payment and be reimbursed when  PLUS funds are disbursed.


I accepted my loans, but I haven't received the funds. Is something wrong?

Once you accept student or parent loans, please check your To-Do List by logging on to your MyUCSC Student Portal.

For student loans, you must complete Entrance Counseling and a Master Promissory Note (MPN).

For parent loans, your parent must complete a MPN under their name and a Confirmation Sheet. While you must submit a new Confirmation Sheet with each parent loan, the Entrance Counseling and Promissory Notes are only required once. All of these steps can be completed online at www.studentloans.gov, with the exception of the PLUS Confirmation Sheet, which we will mail to your permanent address.


I have a sibling enrolled at a different college. When do I need to submit the enrollment verification form?

A Sibling Enrollment Verification Form will be added to your to-do list in October. Print the form and have your sibling take it to their registrar’s office to fill out. You can then drop it off at our office or it can be mailed to 205 Hahn Student Services Building, 1156 High Street, Santa Cruz, CA 95064 by the due date. If your sibling is enrolled in less than half-time, you grant funding may be reduced. Note: if your sibling is not enrolled for fall, but will be enrolled in a future quarter, make sure to provide that information on the verification form.


What happens if I withdraw from school before the term is over?

If you withdraw from school you may be expected to repay a portion of your financial aid. According to a formula prescribed by federal regulations, any refundable amount used to pay tuition and fees or for university housing is returned to the appropriate financial aid sources. You are also required to complete Exit Counseling for the loans you took out.


What happens if I do not pass all of my classes? What if I drop a class?

As a recipient of financial aid you must meet satisfactory academic progress. If you fail, withdraw from, or do not participate in your courses, it may impact your eligibility for financial aid. If you change your enrollment level before the census date, your aid will be revised accordingly. For more information on our Satisfactory Academic Progress appeal process click here.


How can I estimate my financial aid refund for next quarter?

Use the payment estimator available on MyUCSC to calculate how much your refund will be. You will need to subtract amounts you currently owe for miscellaneous charges.