Top Ten Frequently Asked Questions
How can I estimate my financial aid refund for next quarter?
Use the payment estimator available on MyUCSC to calculate how much your refund will be. You will need to subtract amounts you currently owe for miscellaneous charges.
Financial aid you accepted does not credit your student account until a few days before the start of the quarter. It shows as "anticipated aid"on the first bill for each quarter. To find out what you owe, subtract the anticipated aid from the amount due on your bill to figure out how much you need to pay. Or, use the "Payment Estimator" on MyUCSC to do the calculation for you (be sure to update the housing charges in the Estimator match the charges on your bill).
Most aid is paid into your student account each quarter and will pay charges such as tuition, fees, and on-campus housing. Any aid remaining after your bill has been paid comes to you in the form of a check or direct deposit. If you have a Work Study job, your monthly paychecks are mailed out or deposited to your bank account directly. See also Receiving Financial Aid and Scholarships.
There are 2 ways to know if an approved PLUS request has been processed by our office:
When the name of the award on your aid offer changes from "Parent Loan Option-Apply Online" to "Federal Direct Parent Loan"
When the PLUS request is received, it will be posted on the student's To Do List as "received". When it is processed, it will disappear from theTo Do List.
Parents can submit a PLUS request any time during the year at studentloans.gov using their FAFSA PIN. To receive PLUS funds in time for the start of fall quarter, PLUS requests should be submitted by August 1. Approved PLUS requests are processed in date order.
If a request is submitted after August 1, you may need to make the fall payment and be reimbursed when PLUS funds are disbursed.
I have been offered financial aid for 2014-2015 but I submitted a letter with more information, has my letter been taken into consideration?
Letters you submit will be posted as "received" on the student's To Do List. When the letters have been reviewed, they will disappear from the To Do List. The adviser will contact you if additional information is needed.
The response time for letters received in summer is generally several months. Due to the high volume of aid applications for fall, our first priority is to post an aid offer for every application we receive. Letters we receive after an aid offer has been posted, are reviewed after each student has an aid offer.
If there is a request on your To Do List it might be for a couple of reasons:
You submitted the documents but you did not complete every question on the document - you left blanks. In this case a new To Do List message will indicate that your document was incomplete and must be resubmitted.
You submitted all your documents but they are still showing as "required" on your To Do List.
Due to the very high volume of documents we receive in June, this is common - it takes several weeks to get every document posted (when complete, the document disappears from your To Do List).
In late summer - you should call our office. Documents we receive are generally posted within a few days of receipt. It is possible we did not receive the documents.