Did you know that University of California is a qualified employer for the Public Service Loan Forgiveness (PSLF) program? 

For more information on the process, how to obtain the proper signatures for Employment Verification and much more, please visit UC Net. If you're a full time UCSC staff member and need guidance on the PSLF process, please reach out! Our office is happy to help.

Update on FAFSA Data Privacy and Security 

The University of California is monitoring media reports about potential access within the federal government to student financial aid data as part of the transition to the new Administration. At this time, we do not have any independent confirmation that FAFSA data were improperly accessed. We understand these news reports may contribute to anxiety and concern. Know that the UC takes appropriate physical, administrative and technical measures to protect Personal Data that are consistent with applicable privacy and data security laws and regulations and University policies.

For updates and information, the UC Office of the President has published a webpage on federal policy changes. We encourage you to visit this resource as it will be updated as there is more information to share.

Service Hours:

Zoom Drop-In Advising: M-F, 9 AM to 12 PM 

Phones Drop-In Advising: M-F, 9 AM to 12 PM 

Front Counter Drop-In Advising: M-F, 1 PM to 5 PM 

Please check our Contact Information page for our up-to-date service hours and availability. 

Here are a couple of resources you may find helpful in answering some of your questions:

• Student Aid Index Appeals: We are processing appeals submitted in August. 
• Complete Your Verification Documents Watch the video below and learn about the financial aid verification process and how to access your tasks on MyAid Verify: https://youtu.be/V9gRboKelgA
• Accept Your Official Financial Aid Offer Students are notified via email when their official aid offer is posted to their MyUCSC student portal. Official aid offers are made available from May through September. This video provides visual instructions on how to access and accept your financial aid offer on your MyUCSC student portal: https://youtu.be/CqurIW6XXgo
• Calculate Your Bill The video below provides instructions on how to calculate your remaining bill every quarter:https://youtu.be/OCEBqYgHGlk 
• Complete Your Loan Program(s) Requirements If you are a first-time loan borrower, you will need to complete a promissory note, entrance counseling online, and read disclosure statements as applicable to the loan you accept. Steps to accepting your loan(s) can be viewed under our Loan Programs Page. 
• Explore Payment Plan Options The Student Business Services Office and the Housing Office offer monthly payment plans. Contact them for details.